PLAYBAY.CA Discreet Shipping | Private, Secure & Unmarked Packaging

Your privacy is our highest priority. All orders are shipped from our Canadian warehouse in completely plain, unmarked packaging with a neutral return address, ensuring your personal purchases arrive safely and confidentially.

  • Completely Plain Packaging: Your order arrives in a standard, unbranded box or mailer with absolutely no logos, graphics, or mention of PLAYBAY.CA on the exterior.
  • Neutral Sender Information: The shipping label will list a generic sender name (e.g., "PB Fulfillment") to ensure the origin of the package remains entirely private.
  • No Product Identifiers: We never include product names, descriptions, or invoices on the outside of our packages. The contents are known only to you.
  • Secure & Sealed for Privacy: Every package is securely sealed to protect your products and ensure its contents remain confidential until you open it yourself.


Your Discretion is Our Command

We believe that your sexual wellness journey is a personal one, and the excitement of a new purchase should be enjoyed without an ounce of worry. That’s why we have perfected our shipping process to guarantee your absolute privacy from the moment your order leaves our warehouse until it is in your hands. Our commitment to discretion means you can shop with the complete confidence that your secret is safe with us.

What to Expect When Your Package Arrives

When the courier delivers your order, you will receive a standard, boring brown box or a plain, unbranded mailer. There will be nothing on the exterior to indicate its contents or where it came from. We intentionally remove all PLAYBAY.CA branding, logos, and marketing from our shipping materials. The only information visible is the standard shipping label, which includes your delivery address and a generic, non-descript sender name to ensure total anonymity.

A Fortress of Privacy, From Our Door to Yours

Every step of our fulfillment process is designed with your privacy in mind. We understand that our customers live in various situations—with roommates, family, or in buildings with mailrooms—and our packaging is designed to navigate all of them without drawing any attention. By removing all identifying markers and ensuring a secure seal, we provide a complete privacy shield for your purchase. You can explore your desires freely, knowing that the final step of the journey—the delivery—is as confidential as the moment you clicked "buy."